We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
You can return most items for a refund within 30 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted.
There are a few items that can’t be returned:
• Clearance items
• Gift cards
• Personalized items
• Bundled items at discounted rates, e.g. “4 for $20” (unless the entire bundle is returned)
• Items marked “Non-Returnable” on the sale page
However, if your item arrives damaged or defective exceptions do not apply. In this case, we’ll take care of it and work with you to find the best solution.
To start a return, Send us an email at firstname.lastname@example.org or give us a call at
260-440-2880 and explain why you are returning the product. We will then send you a return label so you can ship the product back to us. Allow 5-7 business days for us to process the product before receiving reimbursement.
You can choose to receive store credit for your return, or have the original payment method refunded. Any associated return shipping costs will be deducted from the refund amount.
Allow 5-7 business days after we receive your return for us to process the product before receiving reimbursement.